Stories of impact

We have worked with leading companies in FMCG, Sports, Consumer goods, Travel and Leisure. Here you can find how we created impact together with them

CX & CS meet in Travel

TUI is one of the largest travel companies in the world. TUI manages around 15M customer contacts each year with its Customer Service organization. Together with TUI teams, we have made a substantial impact in boosting CX & CS Excellence…

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"Down-to-Earth" with Data

Heineken would like to become the best connected brewer in the world. Together with Heineken’s teams, we have accelerated in making consumer connections and designed a Center of Excellence around consumer data…

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Direct-to-Consumer model

Mark Anthony Brands is the global category leader in Ready-to-Drink with brands like White Claw Hard Seltzer, Mike's Hard Lemonade and Cayman Jack. Together with MABI’s teams we paved the way to digitize their ready-to-drink business…

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Own the Game to profitability

Adidas wants to become the best sports brand in the world. To accelerate this, we leveraged true 1-on-1 consumer interactions to deepen the consumer relationship and drive for adidas and consumer alike. We established intent-driven, hyper personalized, interactions at scale...

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Service keeps you moving

Bugaboo is a premium brand that specializes in designing and manufacturing strollers, car seats, and related accessories for infants and young children. We accelerated Bugaboo to become ‘The’ mobility company that empowered people to move freely through the world...

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Putting Consumers first

Brooks is a well-known company that specializes in designing and manufacturing running shoes, apparel, and accessories. We enhanced their consumer service experience by creating a winning strategy together and trained their teams to always exceed expectations every time they engaged with their consumers…

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